Can't log in to ChatGPT: causes and fixes
Is there an outage right now?
ChatGPT is currently reporting issues. This error may be caused by a wider outage.
Updated: Jul 21, 2026, 9:00 PM UTC
View ChatGPT status →What this error means
Stuck on login, loops, or auth fails. Causes include auth-system outages, cookies, or email/SSO setup.
Common causes
- •OpenAI-side auth outage
- •Cookie/cache mismatch
- •SSO (Google/Microsoft/Apple) issue
- •VPN/extension interference
- •Email verification delay
How to fix
- 1.Clear cookies and cache
- 2.Try another browser / incognito
- 3.Disable VPN/extensions
- 4.Try a different sign-in (SSO)
- 5.Wait and retry
- 6.Check outage status at top of page
When waiting helps (and when it won't)
If the auth system is down, it recovers over time. If official status is fine, clearing cookies or another browser helps.
Alternatives when ChatGPT is down
Related symptoms
FAQ
What causes ChatGPTにログインできない?
Stuck on login, loops, or auth fails. Causes include auth-system outages, cookies, or email/SSO setup.
How do I fix ChatGPTにログインできない?
Clear cookies and cache / Try another browser / incognito / Disable VPN/extensions / Try a different sign-in (SSO) / Wait and retry / Check outage status at top of page