Cursor "We're having trouble connecting to the model provider": causes and fixes
Is there an outage right now?
Cursor official status is operational. If this error persists, it is likely an implementation or environment issue on your side.
Updated: Jun 6, 2026, 5:26 AM UTC
View Cursor status →What this error means
Cursor cannot reach the model provider (the upstream provider such as OpenAI or Anthropic). It is caused by upstream provider load or outages, network/proxy/VPN/firewall blocking, or a Cursor-side service issue. It is often temporary and may clear by switching models.
Common causes
- •Upstream model provider (OpenAI/Anthropic, etc.) is overloaded or has a temporary outage
- •The selected model's provider is momentarily unstable
- •Unstable network, or proxy/VPN/firewall blocking
- •Corporate network blocks the API endpoints
- •A Cursor-side service issue
How to fix
- 1.Wait a moment and retry (it is often temporary)
- 2.Switch to 'auto' or another model
- 3.Turn off VPN/proxy, or try a different network (e.g. tethering)
- 4.On a corporate network, ask IT to allow the required domains
- 5.Update and restart Cursor
- 6.Check the status section at the top of this page or Cursor's official status
When waiting helps (and when it won't)
If an upstream provider hiccup is the cause, it usually clears within minutes. If it persists, switching models and checking your network help. During a wide outage you can only wait—check the status indicator above.
Alternatives when Cursor is down
Related errors
FAQ
What is Trouble connecting to the model provider?
Cursor cannot reach the model provider (the upstream provider such as OpenAI or Anthropic). It is caused by upstream provider load or outages, network/proxy/VPN/firewall blocking, or a Cursor-side service issue. It is often temporary and may clear by switching models.
How do I fix Trouble connecting to the model provider?
Wait a moment and retry (it is often temporary) / Switch to 'auto' or another model / Turn off VPN/proxy, or try a different network (e.g. tethering) / On a corporate network, ask IT to allow the required domains / Update and restart Cursor / Check the status section at the top of this page or Cursor's official status