ElevenLabs outage history
Past incidents recorded on ElevenLabs's official status page — start time, duration, severity and the official link (depth available varies by provider).
- Partial outageDuration: 27mMultiple US endpoints experiencing timeouts and latency
- DegradedDuration: —
Instant Voice Clone creation failures
- DegradedDuration: —
Instant Voice Clone creation failures
- DegradedDuration: —
TTS failures and increased latency
- Partial outageDuration: 6h 1mIncreased Dubbing Latency and Failure Rate
- Partial outageDuration: 6h 1mIncreased Dubbing Latency and Failure Rate
- Partial outageDuration: 44mAgent SIP Conversation Disruption
- Partial outageDuration: 44mAgent SIP Conversation Disruption
- DegradedDuration: 10m
Music 2.5 endpoints performance degraded
- Partial outageDuration: 2h 23mEU Agents disruption in SIP calls
- Partial outageDuration: 2h 23mEU Agents disruption in SIP calls
- DegradedDuration: 3h 5m
increase in latency
- Partial outageDuration: 1h 34mAgents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures
- DegradedDuration: 1h 12m
Increased latency for Speech to Text API requests
- Partial outageDuration: 42mAgents - EU Residency
- OperationalDuration: 3h 31m
ElevenReader Elevated Error Rates
- Partial outageDuration: 1h 34mSome ElevenAgents calls failed to start
- DegradedDuration: 11h 0m
EU Residency - Conversation history not showing for recent calls
- DegradedDuration: 11h 0m
EU Residency - Conversation history not showing for recent calls
- DegradedDuration: 26h 18m
Claude MCP connection not working
- DegradedDuration: 26h 18m
Claude MCP connection not working
- OperationalDuration: 5h 1m
ElevenReader Elevated Error Rates
- OperationalDuration: 5h 1m
ElevenReader Elevated Error Rates
- DegradedDuration: 7h 6m
Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests
- DegradedDuration: 31m
EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests
- DegradedDuration: 31m
EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests
- OperationalDuration: 4h 25m
Customer support ticketing system not receiving new tickets and ticket replies
- DegradedDuration: 3m
Batch calling degraded in EU residency
- DegradedDuration: 6h 4m
Elevated latency on Text-to-Speech and Speech-to-Text Requests
- DegradedDuration: 9h 53m
Media not loading across several products
- DegradedDuration: 4m
Inbound Twilio calls experiencing intermittent connection failures
- DegradedDuration: 4m
Inbound Twilio calls experiencing intermittent connection failures
- DegradedDuration: 2m
Elevated error rates on TTS, STT APIs
- Partial outageDuration: 2h 20mSIP call failures
- DegradedDuration: 45m
Conversation History Not Showing Recent Calls (EU Residency) - All Conversation are appearing with a delay
- Partial outageDuration: 9h 56mSpeech Engine Conversation Failures
- Partial outageDuration: 5h 1mWhatsApp outbound message failures
- DegradedDuration: —
Increased Error Rate in US Region
- DegradedDuration: 1h 34m
Image and Video Generation Errors
- Partial outageDuration: 2h 10mAgent Tool Creation and Update Does not Save
- DegradedDuration: 1h 38m
Issues with logging in to the website for certain users
- DegradedDuration: 6h 28m
UI dubbing failures
- DegradedDuration: 1h 54m
TTV - Elevated 500 error rates
- Partial outageDuration: —OpenAI Image and Video Model Failures
- DegradedDuration: 7h 24m
Transient STT/STS Errors
- DegradedDuration: 17m
Small number of Eleven V3 TTS generations returning 429s on the Global Residency Server
- DegradedDuration: 3h 8m
Failures in Exports of Studio and Dubbing projects
- DegradedDuration: 3h 43m
Plan Upgrade Delay
Started: May 27, 2026, 03:32 PM UTC・ Resolved: May 27, 2026, 07:15 PM UTC - DegradedDuration: —
Intermittent 500 Errors in Text-to-Speech (TTS) Generation
Started: May 25, 2026, 09:35 AM UTC・ Resolved: May 25, 2026, 09:35 AM UTC - Partial outageDuration: 2mEU Residency: Scribe V1 downtimeStarted: May 16, 2026, 07:41 AM UTC・ Resolved: May 16, 2026, 07:43 AM UTC
- Partial outageDuration: 30mEU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency serverStarted: May 15, 2026, 09:12 AM UTC・ Resolved: May 15, 2026, 09:42 AM UTC
- Partial outageDuration: 30mEU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server
- DegradedDuration: 5h 0m
EU Residency: Elevated Error Rates for STT API Calls that use the source_url Parameter
Started: May 13, 2026, 02:04 PM UTC・ Resolved: May 13, 2026, 07:05 PM UTC - DegradedDuration: 1h 2m
EU Residency: Elevated error rates for ASR
Started: May 12, 2026, 02:29 PM UTC・ Resolved: May 12, 2026, 03:31 PM UTC - DegradedDuration: 3h 6m
Voices not showing up in EU and India data residency workspaces
Started: May 4, 2026, 03:32 PM UTC・ Resolved: May 4, 2026, 06:38 PM UTC - DegradedDuration: 49m
Payment Issues
Started: Apr 22, 2026, 02:50 PM UTC・ Resolved: Apr 22, 2026, 03:39 PM UTC - DegradedDuration: 49m
Payment Issues
- DegradedDuration: 19h 29m
Twilio Native Integration: Some Successful Transfers Show as Failed
Started: Apr 16, 2026, 05:08 PM UTC・ Resolved: Apr 17, 2026, 12:37 PM UTC - Partial outageDuration: 24mSIP Call FailuresStarted: Apr 13, 2026, 09:01 PM UTC・ Resolved: Apr 13, 2026, 09:25 PM UTC
- OperationalDuration: 22m
Some newly created voices may not appear in “My voices” search
Started: Apr 2, 2026, 10:06 AM UTC・ Resolved: Apr 2, 2026, 10:28 AM UTC - DegradedDuration: 1h 3m
Errors with workspaces for new users (created today)
Started: Apr 2, 2026, 09:34 AM UTC・ Resolved: Apr 2, 2026, 10:38 AM UTC - DegradedDuration: 4h 47m
Degraded SIP Calls – Transfer to Human Affected
Started: Mar 31, 2026, 09:28 AM UTC・ Resolved: Mar 31, 2026, 02:15 PM UTC - Partial outageDuration: 10mIntemittent failures on inbound SIP callsStarted: Mar 30, 2026, 06:16 AM UTC・ Resolved: Mar 30, 2026, 06:26 AM UTC
- DegradedDuration: 2h 46m
Elevated Error Rates
Started: Mar 19, 2026, 07:21 PM UTC・ Resolved: Mar 19, 2026, 10:07 PM UTC - Partial outageDuration: —SIP Call Failures and Initial Audio DelayStarted: Mar 16, 2026, 04:00 PM UTC・ Resolved: Mar 16, 2026, 04:00 PM UTC
- Major outageDuration: 16mASR and dubbing services downStarted: Mar 15, 2026, 03:40 PM UTC・ Resolved: Mar 15, 2026, 03:55 PM UTC
- Partial outageDuration: 25mEU and IN Residency Webpages InaccessibleStarted: Mar 9, 2026, 06:17 PM UTC・ Resolved: Mar 9, 2026, 06:42 PM UTC
- Partial outageDuration: 13mSIP Trunking FailuresStarted: Mar 8, 2026, 04:58 PM UTC・ Resolved: Mar 8, 2026, 05:11 PM UTC
- DegradedDuration: 1h 46m
Voice Not Found Generation Failures
Started: Mar 6, 2026, 10:28 PM UTC・ Resolved: Mar 7, 2026, 12:13 AM UTC - DegradedDuration: 4h 26m
Small number of calls being stuck in "in progress" state
Started: Mar 4, 2026, 07:31 AM UTC・ Resolved: Mar 4, 2026, 11:57 AM UTC - DegradedDuration: 1h 11m
Conversation latency
Started: Feb 27, 2026, 01:50 PM UTC・ Resolved: Feb 27, 2026, 03:02 PM UTC - Partial outageDuration: 5h 10mWebsite Slowness and API Request Latency
- Partial outageDuration: 31mRequest failures with the V3 model
- DegradedDuration: 86h 24m
Increased Rate of LLM Failure Errors on Agent Platform Calls
- Partial outageDuration: 1h 40m[Isolated environments] Issue with voices on EU and India Residency environments
- DegradedDuration: —
Elevated error rates for TTS v3, Dubbing, STT
- OperationalDuration: 16h 4m
Some support request forms may be unavailable
- Partial outageDuration: 2h 59mIncreased error rate for Forced Alignment
- DegradedDuration: 58m
Elevated error rates querying voices
- OperationalDuration: 1h 4m
Marketing website
- DegradedDuration: 20m
Increased API error rate
- Partial outageDuration: 1h 2mTransfer to Human not working correctly
- Major outageDuration: 40mWebsite authentication rejecting all frontend requests
- DegradedDuration: 24m
Some TTS requests seeing increased latency
- DegradedDuration: 1h 27m
Elevated error rate for Eleven Multilingual v2 model