ElevenLabs outage history

Past incidents recorded on ElevenLabs's official status page — start time, duration, severity and the official link (depth available varies by provider).

1. Degraded(ongoing)Duration: 19h 39m

   Claude MCP connection not working

   Started: Sep 9, 2026, 09:41 PM
2. OperationalDuration: 4h 3m

   ElevenReader Elevated Error Rates

   Started: Sep 7, 2026, 12:17 PM・ Resolved: Sep 7, 2026, 04:20 PM
3. DegradedDuration: 7h 6m

   Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests

   Started: Sep 4, 2026, 10:55 PM・ Resolved: Sep 5, 2026, 06:01 AM
4. DegradedDuration: 31m

   EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests

   Started: Sep 4, 2026, 08:41 PM・ Resolved: Sep 4, 2026, 09:12 PM
5. OperationalDuration: 4h 25m

   Customer support ticketing system not receiving new tickets and ticket replies

   Started: Aug 31, 2026, 05:10 PM・ Resolved: Aug 31, 2026, 09:35 PM
6. DegradedDuration: 3m

   Batch calling degraded in EU residency

   Started: Aug 27, 2026, 10:05 PM・ Resolved: Aug 27, 2026, 10:08 PM
7. DegradedDuration: 5h 58m

   Elevated latency on Text-to-Speech and Speech-to-Text Requests

   Started: Aug 27, 2026, 02:16 AM・ Resolved: Aug 27, 2026, 08:13 AM
8. DegradedDuration: 9h 53m

   Media not loading across several products

   Started: Aug 24, 2026, 05:49 PM・ Resolved: Aug 25, 2026, 03:43 AM
9. DegradedDuration: 4m

   Inbound Twilio calls experiencing intermittent connection failures

   Started: Aug 18, 2026, 09:39 PM・ Resolved: Aug 18, 2026, 09:43 PM
10. DegradedDuration: 2m

    Elevated error rates on TTS, STT APIs

    Started: Aug 3, 2026, 06:34 PM・ Resolved: Aug 3, 2026, 06:36 PM
11. Partial outageDuration: 2h 20m
    SIP call failures
    Started: Jul 31, 2026, 12:08 PM・ Resolved: Jul 31, 2026, 02:29 PM
12. DegradedDuration: 45m

    Conversation History Not Showing Recent Calls (EU Residency) - All Conversation are appearing with a delay

    Started: Jul 17, 2026, 05:37 PM・ Resolved: Jul 17, 2026, 06:22 PM
13. Partial outageDuration: 4h 21m
    Speech Engine Conversation Failures
    Started: Jul 15, 2026, 02:27 AM・ Resolved: Jul 15, 2026, 06:48 AM
14. Partial outageDuration: 5h 1m
    WhatsApp outbound message failures
    Started: Jul 10, 2026, 02:33 AM・ Resolved: Jul 10, 2026, 07:34 AM
15. DegradedDuration: —

    Increased Error Rate in US Region

    Started: Jul 9, 2026, 02:42 AM・ Resolved: Jul 9, 2026, 02:04 AM
16. DegradedDuration: 1h 34m

    Image and Video Generation Errors

    Started: Jul 7, 2026, 10:39 PM・ Resolved: Jul 8, 2026, 12:13 AM
17. Partial outageDuration: 2h 10m
    Agent Tool Creation and Update Does not Save
    Started: Jun 25, 2026, 11:54 PM・ Resolved: Jun 26, 2026, 02:04 AM
18. DegradedDuration: 19m

    Issues with logging in to the website for certain users

    Started: Jun 17, 2026, 11:08 PM・ Resolved: Jun 17, 2026, 11:27 PM
19. DegradedDuration: 6h 28m

    UI dubbing failures

    Started: Jun 17, 2026, 08:21 PM・ Resolved: Jun 18, 2026, 02:49 AM
20. DegradedDuration: 1h 54m

    TTV - Elevated 500 error rates

    Started: Jun 10, 2026, 01:44 PM・ Resolved: Jun 10, 2026, 03:38 PM
21. Partial outageDuration: —
    OpenAI Image and Video Model Failures
    Started: Jun 5, 2026, 05:31 AM・ Resolved: Jun 5, 2026, 05:28 AM
22. DegradedDuration: 7h 24m

    Transient STT/STS Errors

    Started: Jun 2, 2026, 09:22 AM・ Resolved: Jun 2, 2026, 04:45 PM
23. DegradedDuration: —

    Small number of Eleven V3 TTS generations returning 429s on the Global Residency Server

    Started: May 28, 2026, 09:58 PM・ Resolved: May 28, 2026, 09:10 PM
24. DegradedDuration: 20m

    Failures in Exports of Studio and Dubbing projects

    Started: May 28, 2026, 06:48 AM・ Resolved: May 28, 2026, 07:08 AM
25. DegradedDuration: 3h 43m

    Plan Upgrade Delay

    Started: May 28, 2026, 12:32 AM・ Resolved: May 28, 2026, 04:15 AM
26. DegradedDuration: —

    Intermittent 500 Errors in Text-to-Speech (TTS) Generation

    Started: May 25, 2026, 06:47 PM・ Resolved: May 25, 2026, 06:35 PM
27. Partial outageDuration: 2m
    EU Residency: Scribe V1 downtime
    Started: May 16, 2026, 04:41 PM・ Resolved: May 16, 2026, 04:43 PM
28. Partial outageDuration: 30m
    EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server
    Started: May 15, 2026, 06:12 PM・ Resolved: May 15, 2026, 06:42 PM
29. DegradedDuration: 5h 0m

    EU Residency: Elevated Error Rates for STT API Calls that use the source_url Parameter

    Started: May 13, 2026, 11:04 PM・ Resolved: May 14, 2026, 04:05 AM
30. DegradedDuration: 1h 2m

    EU Residency: Elevated error rates for ASR

    Started: May 12, 2026, 11:29 PM・ Resolved: May 13, 2026, 12:31 AM
31. DegradedDuration: 3h 6m

    Voices not showing up in EU and India data residency workspaces

    Started: May 5, 2026, 12:32 AM・ Resolved: May 5, 2026, 03:38 AM
32. DegradedDuration: 49m

    Payment Issues

    Started: Apr 22, 2026, 11:50 PM・ Resolved: Apr 23, 2026, 12:39 AM
33. DegradedDuration: 19h 29m

    Twilio Native Integration: Some Successful Transfers Show as Failed

    Started: Apr 17, 2026, 02:08 AM・ Resolved: Apr 17, 2026, 09:37 PM
34. Partial outageDuration: 24m
    SIP Call Failures
    Started: Apr 14, 2026, 06:01 AM・ Resolved: Apr 14, 2026, 06:25 AM
35. OperationalDuration: 22m

    Some newly created voices may not appear in “My voices” search

    Started: Apr 2, 2026, 07:06 PM・ Resolved: Apr 2, 2026, 07:28 PM
36. DegradedDuration: 1h 3m

    Errors with workspaces for new users (created today)

    Started: Apr 2, 2026, 06:34 PM・ Resolved: Apr 2, 2026, 07:38 PM
37. DegradedDuration: 4h 47m

    Degraded SIP Calls – Transfer to Human Affected

    Started: Mar 31, 2026, 06:28 PM・ Resolved: Mar 31, 2026, 11:15 PM
38. Partial outageDuration: 10m
    Intemittent failures on inbound SIP calls
    Started: Mar 30, 2026, 03:16 PM・ Resolved: Mar 30, 2026, 03:26 PM
39. DegradedDuration: 2h 46m

    Elevated Error Rates

    Started: Mar 20, 2026, 04:21 AM・ Resolved: Mar 20, 2026, 07:07 AM
40. Partial outageDuration: —
    SIP Call Failures and Initial Audio Delay
    Started: Mar 17, 2026, 03:52 AM・ Resolved: Mar 17, 2026, 01:00 AM
41. Major outageDuration: 16m
    ASR and dubbing services down
    Started: Mar 16, 2026, 12:40 AM・ Resolved: Mar 16, 2026, 12:55 AM
42. Partial outageDuration: 25m
    EU and IN Residency Webpages Inaccessible
    Started: Mar 10, 2026, 03:17 AM・ Resolved: Mar 10, 2026, 03:42 AM
43. Partial outageDuration: 13m
    SIP Trunking Failures
    Started: Mar 9, 2026, 01:58 AM・ Resolved: Mar 9, 2026, 02:11 AM
44. DegradedDuration: 1h 46m

    Voice Not Found Generation Failures

    Started: Mar 7, 2026, 07:28 AM・ Resolved: Mar 7, 2026, 09:13 AM
45. DegradedDuration: 4h 26m

    Small number of calls being stuck in "in progress" state

    Started: Mar 4, 2026, 04:31 PM・ Resolved: Mar 4, 2026, 08:57 PM
46. DegradedDuration: 1h 11m

    Conversation latency

    Started: Feb 27, 2026, 10:50 PM・ Resolved: Feb 28, 2026, 12:02 AM