Issues with logins and signups
A record of the OpenAI incident on July 21, 2026 (UTC): start time, duration and severity, plus current status, what to do, and alternatives.
Other providers down at the same time
1 other incident(s) at different providers overlapped with this one. It may not have been limited to a single service — several providers were degraded at once.
- CursorAnthropic elevated errors
Derived from our own archive of official status pages across 13 providers. Items lasting more than 24 hours and unresolved items are excluded, as they would misrepresent the moment.
How big was this outage?
This outage lasted 24 minutes. Across 24 major incidents recorded for OpenAI, the median duration is 72 minutes, making this the 21th longest.
Shorter than a typical outage.
Only incidents recorded as major-or-worse and already resolved are counted.
Current status
OpenAI is operating normally now. This incident has been resolved.
See current OpenAI status →What you can do during an outage
Source: OpenAI's official status page.
Other OpenAI incidents
- Degraded experience with ChatGPT app connections using CIMDOctober 23, 2026
- Help Center Chat Support DegradedOctober 23, 2026
- Delays in customer support responsesOctober 23, 2026
- New Ad Accounts failing to provision adminsOctober 22, 2026
- Degraded Performance of Dots on EnterpriseOctober 22, 2026