Elevated errors affecting ChatGPT Work mode
A record of the OpenAI incident on September 17, 2026 (UTC): start time, duration and severity, plus current status, what to do, and alternatives.
Other providers down at the same time
2 other incident(s) at different providers overlapped with this one. It may not have been limited to a single service — several providers were degraded at once.
- ReplicateReplicate Pruna issue
- CursorInvestigating service degradation — Cloud Agents and Automations
Derived from our own archive of official status pages across 13 providers. Items lasting more than 24 hours and unresolved items are excluded, as they would misrepresent the moment.
How big was this outage?
This outage lasted 81 minutes. Across 17 major incidents recorded for OpenAI, the median duration is 63 minutes, making this the 9th longest.
Longer than a typical outage.
Only incidents recorded as major-or-worse and already resolved are counted.
Current status
OpenAI is operating normally now. This incident has been resolved.
See current OpenAI status →What you can do during an outage
Source: OpenAI's official status page.
Other OpenAI incidents
- SSO sign-in and SCIM provisioning issuesSeptember 18, 2026
- Overbilling for OpenAI-hosted containers in the Agent APISeptember 18, 2026
- Delayed support responsesSeptember 18, 2026
- We are seeing elevated error rates across API modelsSeptember 17, 2026
- Elevated errors in ChatGPT WorkSeptember 16, 2026