Elevated errors affecting ChatGPT Work mode
A record of the OpenAI incident on September 17, 2026 (UTC): start time, duration and severity, plus current status, what to do, and alternatives.
Other providers down at the same time
2 other incident(s) at different providers overlapped with this one. It may not have been limited to a single service — several providers were degraded at once.
- ReplicateReplicate Pruna issue
- CursorInvestigating service degradation — Cloud Agents and Automations
Derived from our own archive of official status pages across 13 providers. Items lasting more than 24 hours and unresolved items are excluded, as they would misrepresent the moment.
How big was this outage?
This outage lasted 81 minutes. Across 24 major incidents recorded for OpenAI, the median duration is 72 minutes, making this the 13th longest.
Longer than a typical outage.
Only incidents recorded as major-or-worse and already resolved are counted.
Current status
OpenAI is operating normally now. This incident has been resolved.
See current OpenAI status →What you can do during an outage
Source: OpenAI's official status page.
Other OpenAI incidents
- File upload errors in ChatGPTNovember 3, 2026
- Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiencesOctober 30, 2026
- Elevated errors for GPT Image 2 API image editsOctober 30, 2026
- 6.1 Sol Degraded Model PerformanceOctober 27, 2026
- Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositoriesOctober 27, 2026