Unable to create new ChatGPT Work threads in latest version of desktop app
A record of the OpenAI incident on October 7, 2026 (UTC): start time, duration and severity, plus current status, what to do, and alternatives.
Other providers down at the same time
1 other incident(s) at different providers overlapped with this one. It may not have been limited to a single service — several providers were degraded at once.
Derived from our own archive of official status pages across 13 providers. Items lasting more than 24 hours and unresolved items are excluded, as they would misrepresent the moment.
How big was this outage?
This outage lasted 594 minutes. Across 20 major incidents recorded for OpenAI, the median duration is 63 minutes, making this the 3th longest.
Longer than a typical outage.
Only incidents recorded as major-or-worse and already resolved are counted.
Current status
OpenAI is operating normally now. This incident has been resolved.
See current OpenAI status →What you can do during an outage
Source: OpenAI's official status page.
Other OpenAI incidents
- Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivityOctober 7, 2026
- Dot in Codex may fail to create new threadsOctober 7, 2026
- Workspace Agents Degraded and Responses ImpactedOctober 6, 2026
- Computer Use Is Experiencing IssuesOctober 6, 2026
- Errors processing large PDFs in the Responses APIOctober 6, 2026