Authentication errors for some users
A record of the OpenAI incident on October 20, 2026 (UTC): start time, duration and severity, plus current status, what to do, and alternatives.
Other providers down at the same time
No other provider we monitor recorded an incident during this window. This appears to have been specific to OpenAI.
Derived from our own archive of official status pages across 13 providers. Items lasting more than 24 hours and unresolved items are excluded, as they would misrepresent the moment.
How big was this outage?
This outage lasted 60 minutes. Across 24 major incidents recorded for OpenAI, the median duration is 72 minutes, making this the 15th longest.
Shorter than a typical outage.
Only incidents recorded as major-or-worse and already resolved are counted.
Current status
OpenAI is operating normally now. This incident has been resolved.
See current OpenAI status →What you can do during an outage
Source: OpenAI's official status page.
Other OpenAI incidents
- Elevated ChatGPT conversation and Responses API errorsOctober 22, 2026
- Elevated error rates for gpt-5.6-luna API requestsOctober 21, 2026
- Elevated FedRAMP API error rates for Astra and SolOctober 21, 2026
- Degraded performance in ChatGPT, Codex, and APIsOctober 21, 2026
- File Download errorsOctober 19, 2026