Partial outageRunway ・ August 20, 2025
Gen-4 and Gen-4 Turbo failing
A record of the Runway incident on August 20, 2025 (Japan time): start time, duration and severity, plus current status, what to do, and alternatives.
Started
Aug 20, 2025, 08:08 AM
Resolved
Aug 20, 2025, 08:27 AM
Duration
20m
Impact
Partial outage
Current status
Runway is operating normally now. This incident has been resolved.
See current Runway status →What you can do during an outage
Source: Runway's official status page.
Other Runway incidents
- We've identified a problem and are working on a fixJuly 11, 2026
- Aleph 2.0 delayed generationsJuly 9, 2026
- We've identified a problem with Nano Banana generations and are working on a fixJune 5, 2026
- Elevated GPT Image ErrorsJune 5, 2026
- We are aware of issues affecting video generation with Veo 3.1June 4, 2026