We've identified a problem and are working on a fix
A record of the Runway incident on May 13, 2026 (Japan time): start time, duration and severity, plus current status, what to do, and alternatives.
Other providers down at the same time
4 other incident(s) at different providers overlapped with this one. It may not have been limited to a single service — several providers were degraded at once.
- AnthropicClaude.ai is experiencing elevated error rates
- AnthropicClaude.ai is experiencing elevated error rates
- OpenAIRealtime API - SIP/WebRTC flow are down
- OpenAICodex 5.5 engines are experiencing high error rate
Derived from our own archive of official status pages across 13 providers. Items lasting more than 24 hours and unresolved items are excluded, as they would misrepresent the moment.
How big was this outage?
This outage lasted 261 minutes. Across 22 major incidents recorded for Runway, the median duration is 68 minutes, making this the 1th longest.
Longer than a typical outage.
Only incidents recorded as major-or-worse and already resolved are counted.
Current status
Runway is operating normally now. This incident has been resolved.
See current Runway status →What you can do during an outage
Source: Runway's official status page.
Other Runway incidents
- Aleph delayed generationsAugust 29, 2026
- Gen4.5 Image to Video is DegradedAugust 20, 2026
- Increased ratio of Seedance safety system false positivesAugust 20, 2026
- We've identified a problem and are working on a fixAugust 13, 2026
- We've identified a problem and are working on a fixJuly 11, 2026