Major outagePerplexityOctober 20, 2025

An issue affecting the stability of the website has been detected

A record of the Perplexity incident on October 20, 2025 (Japan time): start time, duration and severity, plus current status, what to do, and alternatives.

Started
Oct 20, 2025, 03:54 PM
Resolved
Oct 20, 2025, 06:55 PM
Duration
3h 2m
Impact
Major outage

Other providers down at the same time

1 other incident(s) at different providers overlapped with this one. It may not have been limited to a single service — several providers were degraded at once.

Derived from our own archive of official status pages across 13 providers. Items lasting more than 24 hours and unresolved items are excluded, as they would misrepresent the moment.

How big was this outage?

This outage lasted 182 minutes. Across 18 major incidents recorded for Perplexity, the median duration is 83 minutes, making this the 5th longest.

Longer than a typical outage.

Only incidents recorded as major-or-worse and already resolved are counted.

Current status

Perplexity is operating normally now. This incident has been resolved.

See current Perplexity status

What you can do during an outage

Source: Perplexity's official status page.

Other Perplexity incidents

  1. We have identified few connectors that are impacting users.September 5, 2026
  2. Issue with usage based billingSeptember 4, 2026
  3. Computer Tasks DegradedSeptember 1, 2026
  4. Computer Sandbox ErrorsAugust 14, 2026
  5. Investigating API issueAugust 13, 2026