Perplexity outage history

Past incidents recorded on Perplexity's official status page — start time, duration, severity and the official link (depth available varies by provider).

  1. DegradedDuration: 37m

    Elevated API errors and timeouts

    Started: Oct 9, 2026, 10:38 PM UTC・ Resolved: Oct 9, 2026, 11:15 PM UTC・ Official details ↗
  2. Partial outageDuration: 2h 19m
    We have identified few connectors that are impacting users.
    Started: Sep 5, 2026, 04:50 AM UTC・ Resolved: Sep 5, 2026, 07:09 AM UTC・ Official details ↗
  3. Major outageDuration: 40m
    Issue with usage based billing
    Started: Sep 3, 2026, 08:30 PM UTC・ Resolved: Sep 3, 2026, 09:10 PM UTC・ Official details ↗
  4. OperationalDuration: 34m

    Computer Tasks Degraded

    Started: Aug 31, 2026, 11:33 PM UTC・ Resolved: Sep 1, 2026, 12:06 AM UTC・ Official details ↗
  5. DegradedDuration: 57m

    Computer Sandbox Errors

    Started: Aug 14, 2026, 10:46 AM UTC・ Resolved: Aug 14, 2026, 11:43 AM UTC・ Official details ↗
  6. Major outageDuration: 1h 4m
    Investigating API issue
    Started: Aug 13, 2026, 12:45 AM UTC・ Resolved: Aug 13, 2026, 01:49 AM UTC・ Official details ↗
  7. DegradedDuration: 3h 33m

    Computer Sandbox Issue

    Started: Aug 6, 2026, 02:30 PM UTC・ Resolved: Aug 6, 2026, 06:03 PM UTC・ Official details ↗
  8. Major outageDuration: 26m
    Computer sandbox issues
    Started: Jul 23, 2026, 05:48 PM UTC・ Resolved: Jul 23, 2026, 06:14 PM UTC・ Official details ↗
  9. Partial outageDuration: 1h 41m
    Computer Sandbox Issue
    Started: Jul 2, 2026, 06:30 PM UTC・ Resolved: Jul 2, 2026, 08:10 PM UTC・ Official details ↗
  10. Major outageDuration: 2h 7m
    Computer Sandbox Issue
    Started: Jun 30, 2026, 09:39 PM UTC・ Resolved: Jun 30, 2026, 11:46 PM UTC・ Official details ↗
  11. Partial outageDuration: 4h 31m
    Connector connectivity issues
    Started: Jun 4, 2026, 09:10 PM UTC・ Resolved: Jun 5, 2026, 01:40 AM UTC・ Official details ↗
  12. DegradedDuration: 1h 39m

    Perplexity Website and API incident

    Started: May 8, 2026, 12:20 AM UTC・ Resolved: May 8, 2026, 01:59 AM UTC・ Official details ↗
  13. Major outageDuration: 52m
    Sonar API incident
    Started: Feb 16, 2026, 09:35 PM UTC・ Resolved: Feb 16, 2026, 10:27 PM UTC・ Official details ↗
  14. Partial outageDuration: 18m
    An issue affecting the stability of the website has been detected
    Started: Feb 5, 2026, 10:18 PM UTC・ Resolved: Feb 5, 2026, 10:36 PM UTC・ Official details ↗
  15. Major outageDuration: 35m
    Service outage
    Started: Dec 5, 2025, 09:06 AM UTC・ Resolved: Dec 5, 2025, 09:41 AM UTC・ Official details ↗
  16. Partial outageDuration: 2h 0m
    Investigating connectivity issues
    Started: Nov 18, 2025, 01:00 PM UTC・ Resolved: Nov 18, 2025, 02:59 PM UTC・ Official details ↗
  17. Partial outageDuration: 5h 17m
    An issue affecting the stability of the website has been detected
    Started: Oct 20, 2025, 03:53 PM UTC・ Resolved: Oct 20, 2025, 09:10 PM UTC・ Official details ↗
  18. Major outageDuration: 3h 2m
    An issue affecting the stability of the website has been detected
    Started: Oct 20, 2025, 06:54 AM UTC・ Resolved: Oct 20, 2025, 09:55 AM UTC・ Official details ↗
  19. OperationalDuration: —

    API outage

    Started: Sep 5, 2025, 04:30 PM UTC・ Resolved: Sep 5, 2025, 04:30 PM UTC・ Official details ↗
  20. Partial outageDuration: 3h 41m
    We are investigating slowness and elevated error rates on the Perplexity website
    Started: Jun 10, 2025, 11:50 AM UTC・ Resolved: Jun 10, 2025, 03:31 PM UTC・ Official details ↗
  21. Partial outageDuration: 25m
    An issue affecting the stability of the website has been detected
    Started: May 16, 2025, 07:14 AM UTC・ Resolved: May 16, 2025, 07:39 AM UTC・ Official details ↗
  22. Partial outageDuration: 14m
    An issue affecting the stability of the website has been detected
    Started: May 15, 2025, 02:44 PM UTC・ Resolved: May 15, 2025, 02:58 PM UTC・ Official details ↗
  23. DegradedDuration: 1h 49m

    Investigating increased API latency

    Started: May 7, 2025, 03:43 AM UTC・ Resolved: May 7, 2025, 05:31 AM UTC・ Official details ↗
  24. DegradedDuration: 20h 20m

    P99 First Token Latency of Sonar Pro is elevated

    Started: Apr 28, 2025, 07:08 AM UTC・ Resolved: Apr 29, 2025, 03:28 AM UTC・ Official details ↗
  25. Partial outageDuration: 2m
    An issue affecting the stability of the website has been detected
    Started: Apr 2, 2025, 12:01 AM UTC・ Resolved: Apr 2, 2025, 12:03 AM UTC・ Official details ↗
  26. Partial outageDuration: 4h 38m
    Website outage
    Started: Mar 28, 2025, 04:03 PM UTC・ Resolved: Mar 28, 2025, 08:41 PM UTC・ Official details ↗