Computer sandbox issues
A record of the Perplexity incident on July 24, 2026 (Japan time): start time, duration and severity, plus current status, what to do, and alternatives.
Other providers down at the same time
1 other incident(s) at different providers overlapped with this one. It may not have been limited to a single service — several providers were degraded at once.
- OpenAISome users may experience elevated error rates in ChatGPT
Derived from our own archive of official status pages across 13 providers. Items lasting more than 24 hours and unresolved items are excluded, as they would misrepresent the moment.
How big was this outage?
This outage lasted 26 minutes. Across 18 major incidents recorded for Perplexity, the median duration is 83 minutes, making this the 14th longest.
Shorter than a typical outage.
Only incidents recorded as major-or-worse and already resolved are counted.
Current status
Perplexity is operating normally now. This incident has been resolved.
See current Perplexity status →What you can do during an outage
Source: Perplexity's official status page.
Other Perplexity incidents
- We have identified few connectors that are impacting users.September 5, 2026
- Issue with usage based billingSeptember 4, 2026
- Computer Tasks DegradedSeptember 1, 2026
- Computer Sandbox ErrorsAugust 14, 2026
- Investigating API issueAugust 13, 2026